Forum Discussion
DawidKupiec
2 years agoCommunity Member
Content Library issue
Hi,
It seems that I am unable to access and use the Content Library. When trying to choose an item the following info pops up:
"The template download did not complete successfully. Please check ...
JohnMorgan-c50c
2 years agoFormer Staff
Hi Dawid,
Thanks for the reply! I see you've opened a support case and are working with Mick. You are in good hands! If you have any questions about the case, please respond within the case via email.
DawidKupiec
2 years agoCommunity Member
Hi,
I haven't heard from Mick yet but I'll be waiting for an e-mail then.
- StevenBenassi2 years agoStaff
Hi Dawid!
I'd be happy to offer some insight here! Looking at your support case, it appears a colleague from your organization opened the support ticket on your behalf.
I went ahead and added a note to your case letting our support engineers know to include you as well in the e-mail correspondence!
Please let me know if you have any more questions!