Content Library not loading.

Hi all,

Thanks for reaching out here, and I'm sorry for the trouble you've run into.

Our team has identified the issue in Update 33 and it's related to particular proxy settings for some of our users. Since our team isn't behind any similar proxy settings, it didn't pop up in any of our testing, but was identified through working with customers to view their diagnostic logs.

We've got a fix in place and we're running through our final sanity checks, but should have some news for you next week. We'll share here as soon as we're ready! 

The original issue in this discussion was around users who were connecting through a VPN, which can still cause issues with how Articulate 360 accesses the Content Library assets.