Forum Discussion

AnitaCBrown's avatar
AnitaCBrown
Community Member
7 years ago

Content Library not loading.

 I am unable to download photos and illustrations from content library.   I get the following error
storyline 360
RichardEkparian's avatar
RichardEkparian
Community Member
6 years ago

And we appear to be having the same issue. I'm trying to download assets from Content Library 360 in SL360 and while I can see the images with no issues, I receive an error message that something went wrong when I try to download. 

I would also rather not have to roll back to a previous version.

Thanks!

 

  • KatieRiggio's avatar
    KatieRiggio
    Staff
    6 years ago

    Hi there, Richard. So sorry that's happening!

    I'm going to connect you with our Support team so we can get the download trouble you're facing straightened out for you as quickly as possible. Look out for an email from support@articulate.com, and I'll follow the case along!

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