Forum Discussion
Content Library not loading.
I am unable to download photos and illustrations from content library.
I get the following error
Still receiving notifications from this post so I had to come back and provide an update that may or may not shed some light and help someone.
When I'm working in the office at my company's facility, I still can't load any images. But, when I work from home, even logged onto the company's VPN, but with my own home internet, all images are available. So I'm guessing it's a firewall/ company restrictions thing (pardon me I'm not very tech-savvy in case I mess up the terms). But that has been my experience with this issue.
I have found that when I am working from home and on my company network i can not access them. I can only access them fully when off my corporate network.
We have updated the end points but that did nothing for us. For now when we are designing we have to get off corporate network.
[cid:image001.png@01D710EE.66283190]
Jennifer Poore | HRIS Learning Services Sr. IT Training Analyst
Jennifer.Poore@smith-nephew.com
Office: +1.978.749.1175
Mobile: +1.978.284.0942
www.smith-nephew.com
