Forum Discussion
Content Library not loading.
I am unable to download photos and illustrations from content library.
I get the following error
Hello Varsha, and welcome to E-Learning Heroes. 😊
The solution has been what you've seen here, so working with your IT team is a great call.
Ask your network admin to open port 443 and add the domains in this article to your organization's allowlist for your Articulate 360 apps to work properly. Let me know if you have any questions. I'm happy to help!
We've seen that issue as well however even when we opened port 443 and had added it to the allow list we still were getting blocked. For us it has to do with our VPN settings. It works only when we get off network.
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Jenny Poore | Digital Learning Solutions | Content Developer
Jennifer.Poore@smith-nephew.com
Office: +1.978.749.1175
Mobile: +1.978.284.0942
www.smith-nephew.com
