Forum Discussion

ArunKanjira's avatar
ArunKanjira
Community Member
7 months ago

Content Library Slides Error

Keep getting an error message when I try to insert a slide from the Content Library

  • Hi Arun,

    Sorry to hear that you ran into this issue.

    Based on the screenshot, it looks like the application encounters an error when downloading and importing content from the Content Library into your project file. I'd like to ask a few questions to help clarify your experience:

    • Are you able to replicate the behavior in a new project file?
    • Are you working locally when making changes to your Storyline 360 course?
    • Is this happening for all templates available in Content Library 360?

    If all projects are affected, try repairing your Storyline 360 installation to see if this helps. Let me know how it goes!