Forum Discussion
Continued issues with text running off slide
I know this issue has been brought up before but it continues to persist and seems to be getting worse. We are using Storyline 360 on local computers. When we use a text placeholder from the Master ...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused text boxes to break after applying a built-in theme in projects imported from PowerPoint to Storyline.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).
To confirm or update your version of Storyline 360:
- Launch the Articulate 360 desktop app on your Windows machine.
- Click the drop-down arrow next to Storyline 360 and select Other Versions.
- Here you will see the current version being used, or have the option to update.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
After years of this issue being reported by multiple users, this doesn't seem to be resolved. It occurred on Friday 7/8/2022 when importing from PowerPoint. After correcting 50 slides, I reviewed the work and sent the link out to my team. This morning 7/11/2022 when I went back in to add some knowledge check slides the title on the slide was reformated, and about half the slides with test boxes ran off the slide. It's just frustrating to be paying so much for a program that is supposed to be helpful only to be sabotaged.
Please fix the issues.
Hello Shane!
I am so sorry for the trouble and understand how frustrating this is. I've opened a case on your behalf with our Support Engineers so that we can work with you directly. Do you mind sharing your project file with our team?
Also, we have logged two workarounds that I'll share below in case they can be of help to you:
- After you apply the layout, select all the text boxes and perform a cut and paste on the same slide. The text box will retain the correct behavior.
- Check the layout used by the slide in the PowerPoint file by going to the master slide and seeing if it has text placeholders. Delete them and save the file before importing it to Storyline. After importing, you can apply any built-in layout or theme in Storyline without breaking the text box.
