Forum Discussion
Continued issues with text running off slide
I know this issue has been brought up before but it continues to persist and seems to be getting worse. We are using Storyline 360 on local computers. When we use a text placeholder from the Master ...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused text boxes to break after applying a built-in theme in projects imported from PowerPoint to Storyline.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0).
To confirm or update your version of Storyline 360:
- Launch the Articulate 360 desktop app on your Windows machine.
- Click the drop-down arrow next to Storyline 360 and select Other Versions.
- Here you will see the current version being used, or have the option to update.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hi, Raj!
Thanks for reaching out and I'm so sorry you're experiencing this issue. I'm happy to help narrow down the issue and have a couple of questions to start.
- Are you working and saving the course on your local drive? Working from a network drive can cause erratic behavior.
- Is this issue isolated to one project or happening with multiple projects? If just one project, have you tried importing your slides into a new Storyline project?
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it here or privately in a support case. It will be deleted when troubleshooting is complete!
Hi Kelly Auner,
Yes I work in my local drive only. I just import the PPT in new storyline file i face this issue. Please find the attachment of a sample PPT and Storyline file.
Please check and let me know your comments.
