Forum Discussion
Copied course video issue
Hello!
I've encountered an issue when duplicating a course in Rise. The videos uploaded to the copied course do not play, and I receive an error message stating, "The media could not be loaded, ei...
There needs to be a resolution for this. Causes a ton of extra work.
Hi Mark!
Sorry to hear you've also been affected by this issue!
I see that you've connected with our support engineers through a support case. Smart move! It looks like my teammate Wilbert replied to your e-mail with some follow-up questions.
We can continue troubleshooting through your case to help keep all information in one spot.
