Forum Discussion
MatheusGenovez
2 years agoCommunity Member
Copied course video issue
Hello!
I've encountered an issue when duplicating a course in Rise. The videos uploaded to the copied course do not play, and I receive an error message stating, "The media could not be loaded, ei...
RussellEngoran
Community Member
Peter, that is the exact case that I am experiencing. I need to duplicate and send copies of RISE courses to others.
StevenBenassi
6 months agoStaff
Hi Russell!
Glad to see my teammate Philam has been helping you through your support case!
As Philam shared, we have this behavior logged as a bug in Rise 360. I've linked this discussion to the bug report so you can be notified as soon as a fix is in place.
Thank you for your patience. Sorry if this has been slowing you down!