Forum Discussion
MatheusGenovez
2 years agoCommunity Member
Copied course video issue
Hello!
I've encountered an issue when duplicating a course in Rise. The videos uploaded to the copied course do not play, and I receive an error message stating, "The media could not be loaded, ei...
RussellEngoran
12 months agoCommunity Member
Peter, that is the exact case that I am experiencing. I need to duplicate and send copies of RISE courses to others.
StevenBenassi
12 months agoStaff
Hi Russell!
Glad to see my teammate Philam has been helping you through your support case!
As Philam shared, we have this behavior logged as a bug in Rise 360. I've linked this discussion to the bug report so you can be notified as soon as a fix is in place.
Thank you for your patience. Sorry if this has been slowing you down!