Forum Discussion
Correct/Incorrect Drag & Drop states not changing after submitting.
Hi everyone,
I'm working on a few Drag & Drop questions where the draggable items have correct and incorrect states. I want these states to change AFTER submitting. Though, it doesn't work.
The states do change when I uncheck "Delay item drop states until interaction is submitted", as expected. But not anymore after checking that box in Drag & Drop options. I do get the correct expected feedback overlays when submitting, the states just don't change. What is going on here?
The amount of attempts is unlimited. Changing this doesn't fix the problem.
Have a good day!
6 Replies
Would you be able to share the slide?
Hi, thank you!
Yes
This is an interesting issue. For me . . . The States work fine on the delay when using the Submit Button on the player, but not when using the submit button on the screen. It might be worth submitting a case to support to further investigate. - https://articulate.com/support/contact/case
Thank you for taking a look! Weird, as both have the same trigger. I will open a case.
It is weird for sure. The trigger is submitting the interaction, because the layers appear. I am really not sure why they would act differently. I am sure the support team will have a better understanding.
Hello EAB,
Thanks for reaching out! Have you had a chance to create a support case? I do not see a case opened within our system. I want to be sure that you are able to connect with our team to continue troubleshooting!
Please let me know if you're having any trouble opening a case. I'd be happy to open one on your behalf!
