Forum Discussion
Course does not record progress
Hey Guys, We are experiencing issues tracking the progress of students taking a course created by Rise 360. Progress is recorded while the person is taking the course, but when picking up whe...
Hi Ariane!
I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
You'll also find some helpful LMS troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.
If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate.
