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SarahPowers-63f's avatar
SarahPowers-63f
Community Member
4 years ago

Course Published Great Before, but Now Showing Blank Screen After Editing

I had to edit a file from my predecessor and when published to Review 360, the file isn't loading...it just shows the title of the course. This is how it appears in Chrome, Edge, and Safari.

The file was published previously works fine...any ideas what might be going on here?

Any suggestions would be appreciated...thank you!

storyline 360
  • SarahPowers-63f's avatar
    SarahPowers-63f
    Community Member
    4 years ago

    I also want to point out that I can see the image of the first page of the course in the preview on the Review 360 dashboard...so it's there, just not loading for some reason.

  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    Thanks for reaching out, Sarah!

    I see you're working with my teammate, Cleo, in a support case, and he's reached out with a suggestion. Be sure to let Cleo know if you're back up and running or need additional help!

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