Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
In this article it states, "Most learning management systems (LMSs) consider a course to be in review mode after the tracking requirement has been met. In review mode, resume data is no longer sent to the LMS, which prevents learners from accidentally changing their course status from complete back to incomplete," and that this is the default behavior.
We DO experience appropriate review mode behavior with Captivate-created courses, and users are able to return to whatever slide they wish in those completed courses. It seems be an issue specifically only with the Storyline-created courses.
Our LMS specialist has checked the configuration.js settings and confirmed they are correct.
