Forum Discussion
DianaNicole
8 years agoCommunity Member
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
DianaNicole
8 years agoCommunity Member
Hi Leslie, I had already linked and quoted the article you just linked and quoted, and as I also already mentioned, our LMS specialist did check the output files and has confirmed they are correct.
That article applies to the scenario where a user is returned to the wrong slide after completion. That's not our problem. Our users are not able to return at ALL - they are being forced to restart the course if they return to it after completion.
Can you provide any additional information?