Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
Hi, we are experiencing the same issue with a module we created in Storyline360 and output to SCORM 2004. The module functions correctly in the LMS and marks the course status as complete, however if we open the completed course again it sets the completion of the course back to Not Attempted and the module is reset and the menu locked down again. This means the learner has to complete the whole course again rather than being able to navigate to any part of the menu they need. Can you please advise how this issue was / can be resolved? We have tested in SCORM Cloud and experience the same issue.
This is quite urgent now, can you please advise how we can resolve this issue?
Thank you
