Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
Greetings, Lisa and SIM!
Thanks for taking the time to write up that helpful description. We'd love to help you both find the culprit, especially since the problem is happening SCORM Cloud!
You mention that any further access should be in review mode when learners complete and pass the course. Could a 'Review Quiz' button work for your design? That way, learners can go back to review the answers they submitted without changing their answers or retaking the quiz.
Also, would it be possible for each of you to share your file to help us illustrate this experience? If that works, please use this secure upload link.
I'm sorry for the trouble, but hopefully we can offer some tailored help!
Hi Katie, mine are either standalone software demos with no quizzes, or courses with quizzes in separate SCORM outputs. There are no quizzes embedded in my courses (an LMS fix... long story...). This is occurring even in outputs where there are no quizzes. In those cases, completion is marked with either a course completion trigger on the last slide or by the number of slides viewed.
Thanks,
Lisa
