Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
Hi Prajwal,
Good call to open a support case! I see Jopney has been testing your file and has suggested some next steps.
Keep at it with her in case you have any further questions!
Hey,
Although a support case has been opened, we are yet to find a solution.
Jopney has validated our course and all the course settings seem to be fine.My only concern is that a particular course with similar settings is working fine, but when we use the same course template and exact same settings, the desired output is not generated on the LMS. I've opened a support request with our LMS provider as well.
I'm curious to know if other members of the Articulate community on this thread have received a solution for similar issues? If so, could you please help me out?
