Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
Hello Peter,
I appreciate you chiming in with what you are experiencing.
You may find that the resume feature doesn't work as you'd expect after you've met the completion requirement for your course (viewing the required number of slides, passing a quiz, or reaching a completion trigger). Most LMSs consider a course to be in review mode after the tracking requirement has been met. In review mode, resume data is no longer sent to the LMS, which prevents learners from accidentally changing their course status back to incomplete. See this article for more information.
