Forum Discussion

AdamDuchac-c530's avatar
AdamDuchac-c530
Community Member
3 years ago

Cover Page Image from Rise Images Blurry

Hi team, Anyone else having issues with cover page images from the Rise library being blurry once in preview mode? Thanks, Adam 
rise 360
AdamDuchac-c530's avatar
AdamDuchac-c530
Community Member
3 years ago

Hi Karl,

Thanks for the response. This is regarding the images within Rise (from the Rise image library-"replace from content library"). We have had issues when in preview mode where the image comes up blurry and then needs to be replaced.

Thanks,

Adam

  • KarlMuller's avatar
    KarlMuller
    Community Member
    3 years ago

    Hi Adam,

    Images used from the Content Library are not compressed, so I'm not sure why your images are blurry.

    • AdamDuchac-c530's avatar
      AdamDuchac-c530
      Community Member
      3 years ago

      Hi Karl,

      Okay, just checking in then to see if anyone else has reported this issue?

      I get why it's blurry when importing external images, but can't figure out why they are coming out blurry from within the Rise image library.

      Thanks, 

      Adam

      • hazelB's avatar
        hazelB
        Staff
        3 years ago

        Hi Adam! So sorry to hear that the cover pages from the Content Library are blurry when you add them to your course.

        Some questions for you:

        • Does the issue occur in all your courses or just one course? 
        • Have you tried using other supported browsers? Does the issue show up in all browsers?

        Can you provide me the name of the image from the Content Library so that I search for it and test it?