Forum Discussion
Custom Block: What Issues Are There?
Hi, Luciana,
I was wondering if there were some technical issues yesterday. When I pasted html in the code block, it has always appeared immediately on the page. Yesterday I only saw an empty block and I had to Preview the lesson in order to see what I created. I thought maybe there was a bug being worked out. It seems to be showing up okay this morning. Is there anywhere I can go to see real-time issue tracking? I get the email alerts. Thanks so much! Kris
Hi KrisShenenbe782,
Good question, and you’re right to ask. The Articulate Status page is the best place to check real-time service updates or ongoing incidents. It will show you if something system-wide is being worked on.
For minor product bugs or beta issues (like the code block moment you saw), those don’t always appear there, so please keep sharing feedback in Rise 360 or open a quick support case if it happens again. That helps our team investigate right away.
Thanks for keeping such a close eye on the new custom blocks! Your feedback really helps us polish the feature.