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JeanMarrapodi-c's avatar
JeanMarrapodi-c
Community Member
3 years ago

Custom Color palette doesn't fit on my screen

Hi. I'm hoping someone has a fix for this.  I'm trying to build a custom palette but I can't get to the Apply button at the bottom. I've tried dragging it to another monitor but it still spans top...
storyline 360
JeanMarrapodi-c's avatar
JeanMarrapodi-c
Community Member
3 years ago

Thanks Joe. Unfortunately that doesn't work. I did discover that I can use the arrow keys to move the highlight down the column so can get to the bottom, but it doesn't let me move over to the right in wguessing is the last row. I can't see it so I'm guessing here. I also figured out that the two unseen tabs in the sequence are the apply and cancel buttons so I've been able to work around this issue until my ticket is managed in the IT queue.

Today, my larger monitor doesn't let me see the top or bottom bar in the dialog box.

 

My smaller monitor let me see the top gray bar but when I maximize the box, I still can't see the buttons.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hi Jean,

    Thanks for the additional information. I went ahead and opened a support case for you so we can have our support team take a closer look at the issue. Someone will be in touch shortly to troubleshoot the behavior with you!