Forum Discussion
Custom Color palette doesn't fit on my screen
Hi,
I am facing the same issue. The "Create New Theme Colors" window does not fit into my screen. When I try to resize the window size, the Window moves towards the bottom for the screen. When I click on the banner to move it, when the mouse button is released, the window stretches to full screen, and not allowing me to save the changes.
Your help to fix this issue is much appreciated.
Hi Flatirons Solutions,
Sorry to hear that you ran into a similar issue.
Can I ask if you are using a monitor with a screen resolution of 1,280 x 800 or higher as mentioned in Storyline 360's System Requirements?
If you've already tried the troubleshooting I shared in my previous response, I'd recommend opening a case with our support team here. They'll be able to help share additional troubleshooting steps that you can try to fix the issue!
Hi,
I was using 1920X1080 display resolution. When I reduced the resolution, I could see the full window. Thank you
Satish NagarajanHi Flatirons Solutions!
Glad to see Joe has been helping you!
It looks like part of your e-mail signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response.
- Here’s a quick Peek video if you need help!
Please fix this issue.
Hi ngladky!
Sorry to hear you're also having trouble with Storyline's Custom Color Palette!
I see that you've opened a support case, being handled by my teammate Nikko. Smart move! It looks like Nikko just replied to your e-mail sharing insight and suggestions.
We can continue the conversation there to keep all information in one spot.
