Forum Discussion
DeepL translations and xlf files don't work
Hi MaryJames-bdc0f,
Thanks for reaching out!
The issue you experienced may have been related to the outage of many third-party services last night. Are you still experiencing the issue with uploading translation files to DeepL? If yes, are multiple translation files affected or just a select number of files? If you're still consistently experiencing the behavior, please open a case with our support team here so we can request a copy of your Rise 360 translations files for testing.
Thank you for your response. This issue happens to both myself and my teammate. It has been a real challenge to figure out what to do. I will open a case and see if you can figure out what's happening.
Hello MaryJames-bdc0f,
Great call opening a support case! I see that you're working with our colleague Lejan. You're in excellent hands!
We'll continue the conversation over in your case.
Have a wonderful start to your week!
Hello,
I was wondering if you could provide the solution to this problem here, as we are facing the same problem. It would be great, thank you!
