Forum Discussion

MaryJames-bdc0f's avatar
MaryJames-bdc0f
Community Member
6 months ago

DeepL translations and xlf files don't work

When I export an xlf or xliff file from a Rise course and then drop it into the DeepL translator (Pro version), it displays an error message:    Course Title.xlf This file couldn’t be translate...
localization
MaryJames-bdc0f's avatar
MaryJames-bdc0f
Community Member
6 months ago

Thank you for your response. This issue happens to both myself and my teammate. It has been a real challenge to figure out what to do. I will open a case and see if you can figure out what's happening.

LucianaPiazza's avatar
LucianaPiazza
Staff
5 months ago

Hello MaryJames-bdc0f, 

Great call opening a support case! I see that you're working with our colleague Lejan. You're in excellent hands! 

We'll continue the conversation over in your case. 

Have a wonderful start to your week! 

  • StephanieWinter's avatar
    StephanieWinter
    Community Member
    2 months ago

    Hello,
    I was wondering if you could provide the solution to this problem here, as we are facing the same problem. It would be great, thank you!

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      2 months ago

      Hello StephanieWinter, 

      I see that you've opened a case and that you're working with my colleague Mcgem. You're in excellent hands! We'll continue the conversation over in your case, so everything is in one spot!