Forum Discussion
LucianaPiazza
6 months agoStaff
Hi Cecilia,
Thanks for reaching out!
- You mentioned the Media Library fails to open within your Storyline files. Do you receive any kind of error message? If so, please share that with us!
- What kind of files are you looking to remove? Have you tried clicking on the specific media type within the Media portion of the INSERT tab?
Feel free to share a screen recording of what you are experiencing so we can take a closer look. You can share that in this thread or privately in a support case.
Looking forward to hearing from you!