Forum Discussion

CassandraHruzek's avatar
CassandraHruzek
Community Member
3 years ago

Design size error

Hi,

I changed the design size of my project to another custom format & I'm 99% done with the project.  It completely shifted all my slides & images in the project. How can I reverse this? OR get an older version of my project before the design size change? I have already gone into windows searched App data and found an older version but when I try to change the file type, it won't let me. I have also tried to change the size back to the original format with no avail. Any help would be SO much appreciated!

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 years ago

    Hello Cassandra, 

    Thanks so much for reaching out! Sorry to hear you are experiencing trouble with custom formatting for your project. I understand how frustrating that can be. 

    I see that you opened a case and worked with my colleague Mark this past Friday. If you have any additional questions we'd be happy to discuss them further within your support case. 

    Have a great start to your week!

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