Forum Discussion

Samantha88's avatar
Samantha88
Community Member
5 days ago

Drag and drop

Hello, I recently started using Storyline and I'm having some issues with my drag-and-drop game. First problem: when I drop my images into the correct spot, the images become distorted, and I don’t...
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
4 days ago

Hi Samantha88​, 

Sorry to hear that you're having trouble with the playback of a Drag-and-Drop design in Storyline.

Are any of the grouped drag objects SVGs, or do the groups contain SVG elements? Storyline may be showing the dragged object’s Normal state when it should be showing another state, and possibly causing the distortion. I ask because we're tracking a Storyline bug that is causing this particular behavior.

To your second issue, are you only using the built-in Drag-and-Drop options, or did you add custom Triggers/Variables from the tutorial that was followed? It's possible that a custom Trigger is firing on every submit and overriding Storyline's built-in retry behavior.

Also, it would be easier to troubleshoot if we could see the course you've built out so far. Do you mind uploading a copy of the affected .story file here in the discussion or through a support case?

Looking forward to hearing from you!