Forum Discussion
Duplicated Questions from Question Banks in Rise
Hi Amanda-Gunning!
Happy to help with this!
Have you duplicated any of the Question Banks? If so, Rise 360 doesn't have the functionality to recognize which questions were already answered from a previous/separate Question Bank. In that case, if you want to eliminate the possibility of duplicated questions appearing, we recommend using different questions in each bank.
However, if all of the Question Banks have unique questions, and you're seeing duplicated questions, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
Hi there Thanks for your response and the offer to troubleshoot. I had 5 banks drawing two questions from each bank. I've had to do a workaround which is create 10 banks and only draw one question from each in order to stop this from happening. It's a bit of a pain and I would rather a fix or some kind of warning message appearing to tell you about this in the software and any help guides. It's another thing that you don't realise happens until you've been using the software for a while. Then you have an issue of going back to correct all the other modules you've already made this way which will have the same problem.
