Forum Discussion
Encoding a video
I'm looking for current information about how to speed up an extreme delay when trying to publish an MP4. It is taking hours to encode the video. What should I do? It looks this like has been an issue for more than 11 years (based on prior discussions) - that can't be right...can it?
Contact our customer support so they can look into this for you. That'll speed up the help you can get.
Hi Jolene,
Thanks so much for reaching out! I see that you've opened a support case and that you are working with my colleague Cleober. You're in great hands!
We'll continue the conversation over in your case.
Have a wonderful weekend!
