Forum Discussion
Hi Margaret!
Thanks so much for reaching out! Happy to help. ✨Could you please share what file folder you are currently sending the published world file to? We recommend saving locally. Perhaps the file is going to a folder you don't view frequently.
If you're still having trouble, feel free to upload your Engage file so we can take a closer look. You can upload to this thread or privately in a support case.
In the meantime, I'd like to share our Engage 360 User Guide for Publishing an Interaction to Microsoft Word as a reference!
Looking forward to hearing from you!