Forum Discussion
Entrance/Exit Animation Flicker - Latest Storyline Release (05 Dec 24)
I've been using build v3.86.32080.0 (Mar 24) without issues. This week I updated to the latest version (first 3.93.33359.0 from Oct 24, then 3.94.33593.0 from 05 Dec 24). Since the file I'm working on was originally built in the March 24 build and I have been ongoingly testing it, it's been working just fine until this week. Now when I play the timeline, publish a preview, and publish to Review360, I am noticing intermittent flickering of text on entrance/exit fade animations with multiple text boxes. I have not experimented with other animation transitions to see if it occurs with those, just the fade. Settings are as follows:
Entrance and Exit Animation:
- Fade
- Duration: 00:50
- Effect Options: Enter/Exit - none & Sequence: As One Object
Note: this flickering is intermittent and I cannot pinpoint a trend of what is causing it (ex. only on textboxes with 2 colors of text as opposed to 1 color; font, etc). None of these elements seem to be a factor in the cause. For my slides, I fade in and out sentences as the audio plays, so there are a series of text boxes on a given slide. The fades are perfectly aligned on the timeline. I use the fade in/out to transition between text. The only work-around I've found is to shorten the time length of the previous text field rather than stopping the fade on text box 1, then immediately starting the fade in entrance on text box 2 (see example graphics of before and after for reference)
My main concern with this fix is that if I need to go back to any of my other lessons and make updates with this newest version update, it is going to introduce this intermittent flicker into those files. I don't have time to re-test and tweak. I've attempted to revert back to the build v3.86.32080.0 (Mar 24), but it is not available. The only version that seems to not add the flicker is v3.89.32618.0 (June 24).
Hi ChristinaMen690,
Sorry to hear that you ran into this issue.
We'll need to test your project file to understand what's causing the flickering. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!