Forum Discussion

MattCosentino's avatar
MattCosentino
Community Member
2 years ago

Error when loading some courses on our LMS platform

Most of the courses built with Rise are working on the platform, but a few of them are failing to load. Here is the error that is being reported in Chrome: Uncaught (in promise) TypeError: Cannot ...
Rise 360
Chris-Santos's avatar
Chris-Santos
Staff

Hi Matt,

Thanks for reaching out to our Articulate support team.  I can see that your ticket has been resolved by figuring out that the suspend data is the culprit (based on the scorm logs).  We're here if you have any follow-up questions.

GeoffreyVanWyk's avatar
GeoffreyVanWyk
Community Member
2 years ago

I am experiencing the same issue. Could you please share what was wrong with the suspend data?

Related Content