Forum Discussion
KellyAuner
2 years agoStaff
Hi Geoffrey,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're experiencing this issue. From looking at Matt's case, it appears when they enabled debug mode, there was a warning about the suspend data version not matching the manifest version. After erasing the suspended data, the course loaded successfully.
Please try these steps to troubleshoot your LMS. If the issue persists, I'd like to connect you with one of our talented Support Engineers to investigate further! You can submit a support case here!