Forum Discussion

NinaScharenberg's avatar
NinaScharenberg
Community Member
9 months ago

Error with integration in LMS: initialize is sent twice

After revising a course, I get the error that the module sends "initialize" twice after integration into our LMS (Ilias). Does anyone have any idea where I can look for the source of this error? The...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    8 months ago

    Hi Everyone!

    I'm happy to share that we just released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug:

    • Error initializing communications with LMS "when a course is set to 'Always Resume'.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!

    If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.

MichaelFilkorn-'s avatar
MichaelFilkorn-
Community Member

Hello,
same here. We have this problem at least since the storyline360 november updates. Everything is working fine when we export the courses with Version 3.79 or older though. 

EricSantos's avatar
EricSantos
Staff
8 months ago

Hi Michael,

Thanks for sharing what you see with your Storyline course; I'm sorry you ran into this!

We have an open issue in Storyline 360 with an error in initializing communications with LMS when a course is set to Always Resume. This problem was observed in a recent Storyline version. Can you please confirm if that is your setting and if changing Prompt to Resume resolves the issue? 

Looking forward to your response!

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