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I've published several courses to my client LMS (Cornerstone) using both formats Flash with HTML5 fallback and HTML5 with Flash fallback and publishing the courses using SCROM 1.2 and Scorm 2004 and when learners launch the courses they receive a black screen. When I test course on SCORM Cloud everything works fine. Has anyone else had this problem and solutions?
mike
Haven't had that exact issue, but check your player and publish settings.
In the player, under "Other":
Browser size: display at user's current browser
Player size: scale player to fill browser
Do NOT check "Launch player in new window .."
On restart:
We check "When running in LMS, ignore Flash cookie"
Publish Settings:
Properties:
Quality: Optimized for standard delivery
Output Options: SCORM 1.2
Reporting and Tracking button:
Fill in the course particulars
Report status to LMS as: Completed/Incomplete
If you choose SCORM 2004, choose 3rd Edition
- SighleDenier8 years agoCommunity Member
I sent the reply through email and it didn't post what I had in <>
For "On Restart", we typically us "Prompt to Resume" unless we need to keep progress saved then we use "always resume"
For "Properties:", set to your player that you are using, we have a default player set up
- CharlesSaunders8 years agoCommunity Member
Thanks for your suggestions. I' review and make some changes to see if that takes cares of the issues.
- WillFindlay8 years agoCommunity Member
Did you mean black screen or blaNk screen? If you meant blank, then it was
almost definitely a pop-up blocker issue.