Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
Hi Bob,
I'm sorry that CSOD support weren't much help - but I'd agree with Chris that you'll want to look into disabling the compatibility mode of IE (which some LMSs have been forcing content to run in automatically).
We've seen this recently for users who are playing back Rise content in an LMS that has limited HTML5 support, so the steps below are what we've shared to disable compatibility mode for those users - and would be worth checking into for your Storyline course too.
Option 1: Change Your Compatibility View Settings
- Click the gear icon in Internet Explorer (or click the Tools menu if it's visible), then choose Compatibility View settings.
- If the website where your course is hosted is listed in Compatibility View, select it and click Remove.
- Click Close, then launch your course again. If the page is still blank, try the following method.
Option 2: Use the Developer Tools to Switch Document Modes
- Click the gear icon in Internet Explorer (or click the Tools menu if it's visible), then choose Developer Tools. They'll open across the bottom of your browser.
- On the right side of the developer bar, you should see an icon that looks like a computer monitor and a smartphone with a number beside it. When you hover over the icon, a tooltip will say Document mode (with a number). Click the icon to display a list of Internet Explorer version numbers.
- Select version 11, then launch your course again.
