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Hi Karen,
You may want to tweak with your publish settings. If you currently have "LMS Reporting - Report status to LMS" as: Passed/Failed, or Completed/Failed", you may want to try using Completed/Incompleted. If you have access to your Pilot Cornerstone portal, you could publish the course with those settings and do some testing.
Thanks Melanie, I currently use Passed/Incomplete
- DarrenNash3 years agoCommunity Member
Note that cornerstone recommends using complete/Incomplete as your reporting as any option with Pass or fail can cause communication issues. We found this happened a lot. It is also recommended not to use Quizzes as completion requirements but only as reinforcement as network issues, security protocols on networks etc can block communication. Questions get old quickly and updating or changing questions means uploading a new version which can be a nightmare. We only use questions within any module simply as a reinforcement or reminder in order to continue. We then use the CSOD test engine to create a separate test which gets launched once the user has completed the module. It is then easier to edit and update a Test form the CSOD test engine.