Forum Discussion
Export storyline to Word doesn't work
Hi,
I am trying to publish a storyline slide (or project) to Word. After publishing, Storyline congratulates me and says the file was published succesfully. But when I want to look up the file in ...
Hello, Namita! You did the right thing by opening a case. My teammate Anna recently reached back out to you with troubleshooting steps. Let me know if you have any questions about what she sent you!
HI Alyssa, I am having the same issue. Is it possible to please get some help as my only other option is to screen shot every single screen into a word document... Thanks :)
Hi Julie!
Sorry to hear you're also running into trouble getting your Storyline 360 course exported to Word. I'd be happy to help!
I just had some clarifying questions first to get a better idea of your setup:
- Have you tried importing the slides from the troublesome file into a new blank Storyline 360 project?
- Are you working locally? We recommend you create, edit, and publish courses on your local hard drive.
- Is this issue occurring with all of the Storyline 360 you attempt to export to Word or just a specific one?
It would be helpful to take a closer look at the project file itself, so we can test the functionality on our end. Would you be willing to share it here in the discussion or privately through a support case? We'll delete it from our system once troubleshooting is complete!
Hi there,
Thanks for the quick reply 😊
I have opened a case – 03649898.
I have tried importing the slides into a new project and this error occurs with every Storyline file we create.
Would be grateful for your help.
Thanks
Julie
