Forum Discussion

MelindaBlack's avatar
MelindaBlack
Community Member
7 years ago

Exporting RISE to pdf not working

Giant pine scale RISE eLearning Hi I am trying to export my RISE eLearning to pdf so that I can attach it as evidence in a report. However I am just getting a never end loop and no product export...
rise 360
  • EricSantos's avatar
    EricSantos
    2 days ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Review 360. This update fixes the issue reported in this thread where users cannot export the correct feedback in PDF format on specific Review 360 courses. There's nothing to install for web apps. New features and fixes are immediately available.

    Let me know if you have any questions about this update or the issue you reported!

AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Thanks for letting me know this is impacting you as well, Doug, Iba, Anu, and Andrea. 

Anu, for demonstration purposes only if you made a course that did not include a Process block you'd be able to export that as a PDF. You could use that as a working example to show your boss while our team continues to fix this up. 

Andrea, you'll need to look in your lessons to see if you've added a Process block there. They look like this: 

  • AndreaMarlow-a1's avatar
    AndreaMarlow-a1
    Community Member
    7 years ago

    Hello again,

    Yes, I actually do have a process block. Should I change that to something else to avoid any more delay?

    Thanks,
    Andrea

    Andrea Marlow
    Sr. Instructional Designer
    BUNN(r)
    Quality Since 1840
    217-585-3223 office
    800-637-8606 corporate
    andrea.marlow@bunn.com
    www.bunn.com

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