Forum Discussion

MelindaBlack's avatar
MelindaBlack
Community Member
7 years ago

Exporting RISE to pdf not working

Giant pine scale RISE eLearning Hi I am trying to export my RISE eLearning to pdf so that I can attach it as evidence in a report. However I am just getting a never end loop and no product export...
rise 360
  • EricSantos's avatar
    EricSantos
    2 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Review 360. This update fixes the issue reported in this thread where users cannot export the correct feedback in PDF format on specific Review 360 courses. There's nothing to install for web apps. New features and fixes are immediately available.

    Let me know if you have any questions about this update or the issue you reported!

AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi Andrea,

If you've removed the Process block the course should export - can you check that the entire lesson is gone, not just removed content from it? 

  • AndreaMarlow-a1's avatar
    AndreaMarlow-a1
    Community Member
    7 years ago

    Hello,

    I just tried exporting a PDF after changing the process block earlier and I did receive a pdf with all the content. Maybe I wasn’t patient long enough.

    Thank you for all your support.

    Andrea

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