Forum Discussion

MelindaBlack's avatar
MelindaBlack
Community Member
7 years ago

Exporting RISE to pdf not working

Giant pine scale RISE eLearning Hi I am trying to export my RISE eLearning to pdf so that I can attach it as evidence in a report. However I am just getting a never end loop and no product export...
rise 360
  • EricSantos's avatar
    EricSantos
    2 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Review 360. This update fixes the issue reported in this thread where users cannot export the correct feedback in PDF format on specific Review 360 courses. There's nothing to install for web apps. New features and fixes are immediately available.

    Let me know if you have any questions about this update or the issue you reported!

Karenuqkolav1uq's avatar
Karenuqkolav1uq
Community Member
2 years ago

Hi, I cannot download the feedback I received in pdf from a Rise course. I need to share the feedback with some colleagues. What can I do? I have tried different navigators. When I download I get an html file named "false".

Thanks,

Karen

  • CNavarro's avatar
    CNavarro
    Former Staff
    12 months ago

    Hi Karen,

    I am sorry you are having trouble exporting the feedback for your course. I can see that you are already working with one of our technical support engineers, Johnrey. I hope this gets fixed soon. 

     

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