Forum Discussion
Eyedropper does not pick the color it is moved over
Hi,
the eyedropper / Color Picker tool is unable to pick a color from an object. When the eyedropper is moved over the object (the red rectangle on the right in my screenshot), it pics up white (t...
Zip file for the above post...
Hi Joe!
Thank you for providing such thorough feedback and the troubleshooting steps you've implemented so far. I'm sorry this has been such an ongoing issue for you!
Not to worry! I've opened a support case on your behalf so our support engineers can take a closer look at your setup and provide some more insight into the problem.
You should be hearing from them shortly!
