Forum Discussion
Feedback Master: Customized buttons do not show hover state on feedback layers
Hi Samira!
Sorry to hear you've run into this setback working with the Feedback Master in Storyline!
The behavior you shared sounds similar to a Storyline bug we are currently tracking. Do you mind sharing a copy of the .story file that's giving you trouble? We'd be happy to take a closer look and confirm if you are being affected by the same issue.
Feel free to upload your file here in the discussion or privately through a support case.
- Samira6 months agoCommunity Member
Hi Steven
Thank you for your answer - I did upload my file in a support case. I'm glad to hear that I didn't overlook something very obvious. Good luck tracking and solving that bug :)
Do you have any idea if we can expect the bugfix soon (then I would wait for it) or if it might take months for it to be solved (then I design the button withouth a hover)?
- StevenBenassi6 months agoStaff
Hi Samira!
You're welcome. Thank you for following up!
I see that you've connected with my teammate Ian, through your support case. As Ian shared, we can confirm the behavior you described is related to a Storyline bug currently being tracked. This bug causes:
- Editing States on the Feedback Master does not change States on the Feedback Layer.
In the meantime, as a workaround, we suggest modifying Button States for each individual layer, at the Slide-level.
I've linked this discussion to the bug report, so we can notify you as soon as a fix is in place. While I can't speak to a timeline of when this issue will be resolved, this article goes into deeper detail on how we manage feature requests.
Thank you for your patience. I'm sorry if this has been slowing you down!
- GinaL2 days agoCommunity Member
Does anyone know if this bug been corrected? We are struggling with this same issue in a mass development project and need help. A support ticket has been created by a coworker with initials XH. -
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