Forum Discussion
LoriBates
2 years agoCommunity Member
Files not Publishing to 360 Review
I am embarking on the annual review of 200+ eLearning modules by SMEs and am encountering errors in about 20% of files with a variety of characteristics (age, version, etc). When attempting to publi...
LaurenDuvall
2 years agoStaff
Hello Lori!
Thanks for reaching out! I understand that you are publishing courses to Review 360 and LMS, and unfortunately, they are not publishing as expected.
I appreciate you sharing a screenshot of the error message you see when publishing to Review 360. Have you tried signing out and signing back into Articulate 360, and then republishing? I know that might sound silly, but it has worked in the past!
Next, do you mind sharing what the error message is when publishing to LMS? That would help us figure out why the course is getting stuck in the publishing phase!
Lastly, do you mind sharing a .story file that won’t publish correctly? You can attach it to this discussion or share it in a support case!