Forum Discussion
FIX 4 U: Slide Play button Disabled (grayed-out)?
Need to view your slide without selecting 'Preview' but the play button is grayed-out or disabled?
Here's a quick fix (nothing official but it works):
Click the 'Story View' tab at the top lef...
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).
In this update, we have implemented a fix for:
- Timeline preview buttons weren't always clickable.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
UPDATE: Ok, I've tried it again (testing), looks like this could be one way the play button is disabled...
When opening Storyline 2:
- If the default settings open up in 'Story View' first
- And, the user double-clicks any of the smaller slides (as if to activate/open the slide for editing)
- Then, the scene opens with the play button grayed-out...so at this point the user can use one of the workarounds either Wendy or I have posed in this post.
