Forum Discussion
Font appearing wrong/weird when previewing
Hi Everyone!
Thank you for your patience while we've looked into this!
We’ve confirmed that Proxima Nova Light and Proxima Nova Semibold display correctly in Storyline when the latest versions of those fonts are installed and enabled for desktop use. In our testing, updating the Proxima Nova font files resolved the issue.
In Settings > Personalization > Fonts, confirm you have the latest version installed. The details should appear similar to the following:
Full name: Proxima Nova Bold Version: Version 3.020;hotconv 1.0.109;makeotfexe 2.5.65596
Full name: Proxima Nova Semibold Version: Version 3.020;hotconv 1.0.109;makeotfexe 2.5.65596If you don’t see a current version listed, follow these steps:
- Reinstall the latest fonts through Adobe Creative Cloud (or your font manager).
- Confirm they’re enabled for desktop use.
- Restart Storyline.
If you’re still running into trouble after updating, please let us know. We’re happy to take a closer look!
I have the same issue. Uninstalling and reinstalling the font did not help. For me it does not show up as a serif font, yet as symbols. How has this issue been resolved for you? Thank you and have a nice day!
Hello MindBytes BV,
Sorry to hear that you ran into this issue.
We are currently tracking a known bug in Storyline 360 which causes the Proxima Nova font to not render properly. I've added this community post to the bug report so we can notify everyone subscribed when a fix is released, and our apologies for the inconvenience.