Forum Discussion

VikramSalunkhe's avatar
VikramSalunkhe
Community Member
3 years ago

Font is not working for Storyline 360

We are currently experiencing font issues with Chinese languages, specifically with the Noto Sans SC font. The font appears differently for punctuation marks in both the Review Links and the Publish...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
3 years ago

Hi Vikram, and welcome to the E-Learning Heroes community! ✨

We're happy you're here, but I'm sorry to hear that you're experiencing an issue with the font not working. I see that you’ve reached out to our Support Engineers and your case has been assigned to my teammate, Darwin. You’re in great hands! We’ll continue the conversation in your support case.

  • VikramSalunkhe's avatar
    VikramSalunkhe
    Community Member
    3 years ago

    Hello Kelly,

    Thank you for assisting us. We will check the query with your Support Engineers.

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      3 years ago

      Hi Vikram!

      I see that your support case was picked up by my colleague Darwin. It looks like Darwin replied to your e-mail with some feedback and troubleshooting steps to test out. I'd suggest giving those a shot to see if that improves the behavior with your fonts.

      To keep all information in one place, we can continue this conversation over in your support case.