Forum Discussion
Fonts not loading correctly
Hi all, I'm in the middle of creating a rise module but I am having some issues with the fonts. I've created lots of custom imagery in XD which I've then exported as an SVG file to load into my rise...
This based on how you create the SVGs, SVGs with text in need the font installed on the users machine. I dont know how you do it in XD but in Illustrator you convert them y=to a path by selecting the text and pressing cmd+shift+o
I'm having this same issue in Quizmaker. My fonts work fine in Storyline. I'm over here scratching my head for a fix. I installed the .tff versions of the font, but they don't appear the same.
Hi Mahogani_828,
Thanks for reaching out and I'm sorry to hear you're experiencing this issue!
I'm happy to help troubleshoot and have a couple of clarifying questions.
- Can you confirm if this happens in preview mode and when published?
- What font are you using?
- Does the issue persist in a new quiz as well as an existing one?
If you're willing to share a screenshot or screen recording of what you're seeing, we'll be happy to take a closer look. You can attach those here or privately in a support case.
