Forum Discussion
Format painter not working?
My format painter never seems to work as it is supposed to.
For example. I edited an objects state (changed the colors, location, ect.) but when I chose format painter and painted on a new object...
Hi, I work with SL since more than 5 years, I already used "Format Painter" before, but since I upgrade to SL 3 (built 3.11) I'm having big problèms when I apply this feature in questions, it seems to erase completely the information in the States (see picture), this is a serious bug that make no sense!!! and makes us lost so many time to fix it as we have to do it in every state of each question!!!. You need to fix this!
Hi Cathya,
Thank you for reaching out and letting us know!
I am sorry that you are running into a snag here with the Format Painter. A couple of questions for you about this:
- Does the format painter issue affect new files as well?
- If possible, could I have you share a screen recording of this snag?
In the meantime, I have gone ahead and opened up a support case to troubleshoot this further. Please be on the lookout for an email from Articulate Support!
